Terms & Conditions

TechHypermart.com Terms & Conditions

Dear valued customers,
Terms & Conditions Page set out the basis on which you agree to use this Site. Terms & conditions apply to all visit and use of Tech Hypermart's website. PLEASE READ CAREFULLY before you place any order. Your use of this Site confirms your unconditional acceptance of the rules & policy.


Warranty

TechHypermart.com warranty policy is in accordance with the terms and conditions of its respective suppliers. 1 Year Manufacturer / Distributor / Supplier Limited Warranty on major products unless otherwise stated in product page.

The warranty covers any hardware defects and excludes any software issues, act of god, power surge, neglect, or unauthorized repair / modification. Kindly refer product's manufacturer warranty policy for more specific details. All Products are covered by Manufacturer / Distributor warranty. Warranty does not include transport, delivery or handling charge incurred in the transportation of the equipment/accessories to the manufacturer / distributor service center.

Sending Warranty item to (and from) Manufacturer / Distributor service centre minimun handling charge RM120.

Customer may have option to inform us to check/test the products on behalf before we ship the products. All items sold are final and under no circumstances will a refund be given. In the unlikely event a warranty issue does arrive we will fix or replace the product within 30 to 45 days of receiving the RMA item.

* We will not accept return of product(s) that are not compatible with your system configuration.


Returning and sending back transportation fees both ways at buyers own cost.


Buyers also may send it back directly to our Showroom Service Center for the warranty process. Our service representatives will be glad to assist you.



Warranty on Software's product


Due to licensing and copyright laws, we do not accept returns on software once the package has been opened. Defective software CD media will be exchanged for the same title CD media only within 30Days from the day of purchase. All software product is backed by the software product manufacturer's warranty policy.



Shipping and Delivery

We ship your order using Skynet Malaysia or POSLAJU Malaysia. Both methods provide tracking number that allow you to track your packages to your doorstep.
By tendering goods for transportation by Skynet or Poslaju you agrees to thier Standard Condition of Carriage.

  1. Skynet Malaysia Standard Condition of Carriage - link
  2. Poslaju Malaysia Standard Condition of Carriage - link

Tech Hypermart Sdn Bhd shall not be liable for any loss, delay, damage, costs or expenses incurred in Shipping and Delivery. We are strongly recommending customer to purchase courier insurance service to against all risk of physical loss or damage of goods/items during the transit anywhere within domestic and International destinations.

If your delivery address is within Selangor you can request to send your order with our inhouse team, We will quote accordingly.

You are always welcome to pickup your order from our Puchong store.


Guarantee


*Tech Hypermart carry 100% Genuine Products*

Every effort is made to ensure your satisfaction. If you are not happy with a service or product, kindly contact us. We will do our very best to solve the problem.


Order & Acceptance


All orders are subject to review and acceptance by TechHypermart.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

In the event of the product is out of stock after you placed your order or made your payment, customer is allowed to exchange to other product or request of refund.

TechHypermart.com shall have the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card is charged. If your credit card has already been charged for the purchase and the order is canceled by us, TechHypermart.com shall immediately issue a credit(refund) to your credit card account in the amount of the charge.

* Price is specially for ONLINE and PURCHASED ONLY for online.
* Walk in is subjected to higher price depending on stocks and availbility.
* Online store price is for online purchasing and walk in can be subjected to different price.


Note: Purchases made after 2pm each day would be considered as next day purchase.
Note: For self collect please contact and confirm with our sales representative to ensure product availability.


Currently, we can only send orders to street addresses in Peninsular. We do not deliver to a PO Box address. We are unable to ship to any International address.


During peak sale/promotional periods, we may not be able to fulfill next day deliveries due to heavy surges in online orders – you will be advised of any product availability issues when placing your order.
Peninsular Malaysia: Additional 3 – 5 working days for your order to arrive.

Terms and Conditions of Sales


Thursday Flash Sales


The following terms and conditions apply to TechHypermart Thursday Flash Sales ("Flash Sales").

  1. Flash Sales is available on every Thursday of the week
  2. Flash Sales only valid for 24 hour starts from 00:00ET to 23.59ET of the same day
  3. Promotional goods and price during Flash Sales is limited in stock, and it’s on first come first serve basis. Order acceptance and completion of the purchase will only be completed upon TechHypermart issuing a confirmation of dispatch of the goods to customer
  4. The promotional price shall be changed or the promotional goods shall be stated as sold out when the promotion goods has sold out
  5. The promotional price of goods is only eligible to customer who placed their order and completed the payment process within the Flash Sales period.
  6. The promotional price of the goods shall be the price stated on the website at the time which the customer places and completes the payment on the website.
  7. In the event that a goods has been mispriced during Flash Sales, TechHypermart reserves the right to change the price, and terminate or cancel or revoke the order
  8. Unless otherwise stated, TechHypermart voucher or gift card or any promotional discount are not valid in conjunction with Flash Sales promotion
  9. TechHypermart will not be liable and/or be required to offer refund discounts, credits, cash or otherwise compensate customers for:
    a.   Placing order after Flash Sales;
    b.   Placing order when the promotion item has sold out
  10. Techhypermart.com reserves the right to change, amend, modify, suspend, continue, terminate any promotional goods and price during Flash Sales period without any notice
  11. Techhypermart.com reserves the right to change, amend, modify, suspend, continue, terminate and add all or any terms to the Flash Sales terms and conditions accordingly

Vouchers


The following terms and conditions apply to the redemption and use of promotional vouchers and voucher codes ("Vouchers")

  1. Vouchers are only valid on the TechHypermart website, and mobile website
  2. Vouchers are limited in stock and the availability is on first come first serve basis
  3. Customers can only redeem up to one Voucher per transaction.
  4. Each Voucher is only valid for a one-time purchase only.
  5. A valid Vouchers must be entered or applied at the checkout page in order for redemption.
  6. Voucher validity is limited in time and such validity period shall be as prescribed in any individual voucher policy.
  7. Unless otherwise stated, Vouchers are not valid in conjunction with other promotions or discounts. 8. Additional terms and conditions may be specified in relation to specific Voucher (for example, duration, eligibility, discount amount and products covered), and will govern the use and redemption of those Vouchers in addition to these terms.
    a.   Additional terms and conditions shall be stated be prescribed in individual voucher
  8. All Vouchers are not exchangeable for cash
  9. TechHypermart will not be liable and/or be required to offer replacement Vouchers, discounts, credits, cash or otherwise compensate customers for:
    a.   discontinued or cancelled or expired Vouchers;
    b.   improper use of, or inability to redeem, a Voucher; or the inability to redeem a Voucher due to technical issues.
  10. TechHypermart.com reserves the right to cancel or modify any order, or revoke the use of Vouchers for any reason.
    a.   suspicious or fraudulent purchasing activity or Voucher use;
    b.   Voucher abuse, including the use of multiple accounts or multiple checkouts associated with the same customer or group of customers; or
    c.   Voucher used in bad faith (including resold Vouchers or use of Vouchers by customers purchasing products for the purpose of reselling)
  11. Techhypermart.com reserves the right to change, amend, modify, suspend, continue, terminate and add all or any terms to the Vouchers terms and conditions accordingly

TechHypermart Sales Campaign and Giveaway


By participating TechHypermart Sales Campaign and Giveaway (“Campaign”), all customer, visitor, and participant agrees that he/she has read and understood the Campaign terms and conditions by their participation in the campaign. Each entrant agrees to be bounded by the terms and conditions set out in the respective Campaign


TechHypermart Workshop


The following terms and conditions apply to purchase of any TechHypermart Workshop or product or goods or services or package ("Workshop").

  1. Workshop is only available in TechHypermart.com
  2. Workshop is act of customization of product by adding PC parts to create or enhance product specification and performance
  3. All Workshop are 100% genuine product
  4. All Workshop are 100% under covered by product’s manufacturer warranty. Kindly refer product's manufacturer warranty policy for more specific details.
  5. Customer are welcome to consult TechHypermart for any enquiries on Workshop’s warranty. Handling charges may apply for sending warranty item to (and from) Manufacturer / Distributor service centre, kindly refer product’s manufacturer warranty policy for more specific details
  6. All Free Gift given in Workshop do not come with warranty
  7. PLEASE READ CAREFULLY, all customer who purchase of Workshop are agreed that the goods will be unboxed for customization purposes
  8. Customer are allowed to collect their Workshop at TechHypermart retail outlet
  9. Customer are allowed to request to do the Workshop customization in front of customer at the TechHypermart retail outlet. The whole process of customization shall take two to three hours to finish
  10. Techhypermart.com reserves the right to change, amend, modify, suspend, continue, terminate and add all or any terms to the TechHypermart Workshop terms and conditions accordingly

TechHypermart Daily Laptop Deals


The following terms and conditions apply to user who like to redeem the free 16GB USB Flash Drive (“Free Gift”).

  1. Free Gift is only valid on product in TechHypermart “Daily Laptop Deals”
  2. Customer who purchase Selected product in TechHypermart “Daily Laptop Deals” will be rewarded with ONE (1) Free Gift
  3. Free Gift are limited in stock and the availability is on first come first serve basis
  4. Free Gift are not specific in ANY Brand and will be giving out randomly
  5. To redeem the Free Gift, user require to
    a.   Do a user review (“Review”) on their shopping experience with TechHypermart IN either platform Facebook or Google.
    b.   Follow/like TechHypermart Facebook Page
  6. Techhypermart.com reserves the right to change, amend, modify, suspend, continue, terminate and add all or any terms to the TechHypermart Daily Laptop Deals terms and conditions accordingly

Additional Notice

* All Prices Exclude delivery/installation/activation fees.
Prices, specifications and availability of products are subject to change without prior notice. Due to the dynamic nature of the computer industry, descriptions may not reflect current technical information. Any typographical or photographic errors in the product specifications or errors in the pricing or offers are subject to correction.


Copyrights


All images are for illustration purposes only. The actual color may vary depends on different screen resolution. Each figure or color is subject to change without prior noticed. All elements of TechHypermart.lelong.com.my, including images with TECH HYPERMART watermark are owned and protected by Tech Hypermart Sdn. Bhd.. Using the images with TECH HYPERMART watermark for commercial without noticing the owner is committed a crime.